At Transfer SKG, we respect your privacy and protect your personal data. This privacy policy explains how we collect, use, and safeguard your information when booking our transfer services. We comply with GDPR and never sell your data to third parties.
Transfer Prices & Options
| Data Category | Retention Period | Usage |
| Contact Details | 3 years | Booking communication |
| Travel Information | 3 years | Transfer execution |
| Payment Data | Not stored | Processed securely |
| Flight Details | 3 years | Delay monitoring |
Information We Collect
- Contact Details: Name, email address, phone number
- Travel Information: Pickup/drop-off locations, dates, times, flight details
- Booking Details: Passenger count, luggage amount, special requests
- Payment Information: Processed securely through PCI-compliant providers
How We Use Your Information
- Confirming and managing your transfer bookings
- Communicating about your transfer (delays, changes, driver details)
- Improving our services
- Complying with legal obligations
We never sell your data. Your information stays with us.
Data Security
- Secure SSL encryption for online bookings
- Secure payment processing through PCI-compliant providers
- Restricted access to personal data within our team
- Regular security reviews and updates
Your GDPR Rights
- Access: Request a copy of your personal data
- Rectification: Correct inaccurate data
- Erasure: Request deletion (subject to legal obligations)
- Portability: Receive your data in structured format
- Objection: Object to processing of your data
Exercise these rights: [email protected]
Cookies & Third-Party Services
Our website uses essential cookies for functionality. Analytics cookies help understand visitor usage. Disable cookies in browser settings if preferred. We use third-party services for payment processing (Stripe/PayPal) and flight tracking (FlightAware API) — all GDPR-compliant.
Data Storage Location
Your data is processed and stored within the European Union. We don't transfer data outside the EU. Payment data is never stored on our servers.
Children's Privacy
Our services aren't directed to children under 16. We don't knowingly collect data from children.
Summary & Verdict
We collect only essential data for delivering your transfer, store it securely within the EU, and never share or sell it. Payment data processed through PCI-compliant providers — never stored on our servers. GDPR-compliant since 2018. For privacy questions or data requests, contact [email protected] or +306942794956. Your privacy matters to us.
Frequently Asked Questions
Do you share my data with third parties?
No, we never sell or share your personal data for marketing. We only share data with service providers necessary for your transfer (payment processors, flight tracking), all GDPR-compliant.
How long do you keep my booking data?
We retain booking data for 3 years for accounting and legal purposes. After this period, data is securely deleted. Payment data is never stored on our servers.
Can I request deletion of my data?
Yes, you have the right to request erasure under GDPR. Contact [email protected] with your request. We'll delete your data subject to legal retention requirements.
Is my payment information secure?
Absolutely. Payments processed through PCI-compliant third-party providers (Stripe/PayPal). We never store your card details on our servers.
Do you send marketing emails?
No, we don't send marketing emails or spam. You'll only receive communications about your bookings: confirmations, driver details, and delay notifications.
